Privacy Policy

Last updated: 29/12/2025

This Privacy Policy explains how Memora.PhotoMagnets (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or place an order with us.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Memora.PhotoMagnets
Email address: filipsliwa25@gmail.com
Business address: memora.photomagnets@gmail.com

If you have any questions about this Privacy Policy or your personal data, you can contact us using the details above.

2. What Personal Data We Collect

We may collect and process the following personal data:

Identity & contact information
Your name, email address, and postal address.
Order information
Details of the personalised magnets you order.
Customer images
Photos or images you send to us by email for the purpose of creating personalised magnets.
Communications
Emails or messages you send to us relating to your order or enquiry.
Technical data
Basic website usage data such as IP address and browser type (if applicable).

3. How We Use Your Personal Data

We use your personal data to:

Process and fulfil your orders
Create personalised magnets using the images you provide
Communicate with you about your order
Handle customer service enquiries
Comply with legal and accounting obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract – processing your data to fulfil your order
Legal obligation – keeping records for tax and accounting purposes
Legitimate interests – responding to enquiries and running our business efficiently

Images provided by customers are processed only for the purpose of producing the personalised product requested.

5. How We Receive Customer Images

Customer images are provided voluntarily by you via email.
By sending us your images, you confirm that:

You have the right to share the images with us
The images may be used solely to produce your personalised magnet

We do not use customer images for marketing or promotional purposes without your explicit consent.

6. How We Store and Protect Your Data

We take appropriate security measures to protect your personal data, including:

Secure email access
Restricted access to customer files
Secure storage of order records

Images and personal data are kept only for as long as necessary to complete your order and meet legal obligations.

7. How Long We Keep Your Data

Order and contact details: kept for up to 6 years for accounting and legal purposes
Customer images: deleted once the order is completed and any issues are resolved, unless you request otherwise

8. Sharing Your Data

We do not sell or rent your personal data.

We may share your data only with trusted third parties where necessary, such as:

Payment processors
Delivery companies
Accounting or legal services

All third parties are required to handle your data securely and lawfully.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

10. Children’s Data

Our products and services are not intended for children, and we do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: filipsliwa25@gmail.com

Memora.PhotoMagnets