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Accessibility Statement for Memora

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Last updated (13/01/2026)

by: Memora-photomagnets.co.uk

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Memora is committed to making our website accessible to as many people as possible. We want everyone to be able to browse our site, understand our products, and order personalised photo magnets with ease, regardless of ability or technology.

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Our service

Memora sells personalised photo magnets. To create a personalised product, customers are asked to send their images to us either:

  • through the website chat box, or

  • via email using the QR code provided on our website.

Both options are available directly on the website and are intended to give customers flexible and accessible ways to submit their images.

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Accessibility standards

We aim to make our website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and the Equality Act 2010. While Memora is not a public sector body, we use these regulations and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as the benchmark for accessibility best practice.

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Accessibility features

We work to ensure that:

  • The website can be navigated using a keyboard

  • Text content is clear and readable

  • Images include alternative text where appropriate

  • Forms and interactive elements are compatible with assistive technologies

  • The website chat box and image submission options are easy to locate and use

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Known limitations

We recognise that some areas of the website may not yet be fully accessible. For example:

  • Customer-submitted images may not be accessible to all users

  • Third-party services, such as chat or email tools, may have accessibility limitations that are outside of our direct control

We are committed to improving accessibility and will continue to review and update the website where possible.

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Feedback and contact information

If you experience any difficulty accessing our website or placing an order, or if you require information in an alternative format, please get in touch with us.

You can contact us by:

When contacting us, it may help to include:

  • The page you were trying to access

  • A description of the issue you experienced

  • The device, browser, or assistive technology you were using (if applicable)

We will do our best to respond promptly and support you in completing your order.

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Ongoing commitment

Memora is committed to continuously improving the accessibility of our website. We regularly review our content and functionality to identify potential barriers and make reasonable adjustments to improve the experience for all users.

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